Frequently asked questions
Thinking about booking Six-Two?
Q: What happens if my episode is longer than what I ordered?
A: We have a 10 min grace period. If you booked 30-60 mins but recorded 70 minutes — you’re in the clear. If you consistently send 70+ min audios you’ll be charged a $25 overage fee per episode.
Q: How long do I have to send in my content after I order?
A: All content must be submitted within 120 days. If you exceed this timeframe, you will not be reimbursed and your order will expire. You are welcome to send all four episodes in at once upon ordering, or send them in as you go. Should you send one at a time, you have 120 days to submit all four episodes before expiry.
Q: How long should my podcast be?
A: We recommend 30-60 mins for most shows. We also offer 60+ min episodes. Reach out if you want to discuss a longer format. Thirty to sixty minutes is is a great length of time for your listener to tune in to. Shows that are 60+ tend to be consumed in chunks, and have a lower listen rate.
Q: Why do I need to know the length of time for my show?
A: An engaging show is both natural and well-prepared. Should you have any guest interviews, staying within a time range respects your guest’s time. And a set episode topic helps keep you on point for solo shows.
Q: How long does it take to edit my episode?
A: We have a 30-day turnaround for your order, or a two-week turnaround per episode.
Q: Can I buy one episode at a time?
A: No. We sell episodes in packages. If you have a creative project, please get in touch so we can discuss your project and provide a quote for a custom package.
Q: Why do I have to purchase up front?
A: This lets us know you’re serious and professional, and saves us from doing creative work that goes unpaid for.
Q: What if my show is under 30 minutes?
A: We do not sell packages for less than 30 mins, but sending in something a few minutes shorter is fine.
Q: What if I don’t want my episodes to come out regularly?
A: Having a set frequency will show a greater performance. If we’re scheduling and uploading your show with Full Service Editing, we’ll need to predetermine the timeline before airing.
If we’re not scheduling your show, you can do whatever you want!
Q: How frequently should my episodes air?
A: The highest listen rate will be a weekly episode that your audience can rely on. But depending on your topic, a weekly, biweekly, semi-monthly or monthly show might be better for you. We can help you plan that out.
Do you offer any discounts?“Yes! Save $50 on your editing package when you let us add our Production Tag to the end of your show. Enter TAGGED at checkout.”
Contact us
Check out our FAQ page for answers to common questions, and more information about our package structure.